Why South Africa?

Educated, aspirational, professional. These are some of the key words associated with the vast (and constantly growing) talent pool in South Africa. More than 350 000 people graduate from the university system on an annual basis, forming a hungry, intelligent and dynamic work force, one that we make excellent use of.

In addition our people share cultural and linguistic similarities with other English speaking countries, making us a good fit for their markets. This combined with a growing base of high-level skills in financial and legal services, has bolstered the country’s status as a world-class offshoring location.

In addition we have a world-class infrastructure, highlighted via our:

• Excellent Motorway (Freeway) networks
• Publicly owned rail network - the most highly developed in Africa, with over 20 000 kilometers of track
• King Shaka International Airport in Durban handles 7 million passengers a year
• The main hub for South Africa is Johannesburg's OR Tambo International Airport, which has the capacity to handle 22 million passengers per year
• World-class telecoms and IT

Awards and Commendations

In recent years, South Africa has won several prestigious BPO awards including:

• Offshoring Destination of the Year Award 2013
• National Outsourcing Association (NOA) – UK Offshoring Destination of the Year Award 2013

A recently published critique on South Africa – as a destination for complex sales and service products – noted that:

[read more]